Management Tips & Quotes:
"An organization is typically made up of all kind of
performers and has to continuously grapple with the challenges of retaining
high performers and yet making other employees feel valued."
"You are surrounded by simple, obvious solutions that
can dramatically increase your income, power, influence and success. The
problem is; you just don't see them".
“Within
‘every business challenge’, there is an extraordinary opportunity
for a HUGE breakthrough. Even with the most difficult challenges,
outrageously successful enterprises never see challenges. They ONLY see
opportunities. They constantly ask: “Where is the opportunity in this
situation?”
"You can't do today's jobs with yesterday's methods
and be in business tomorrow."
"When financial investments stop working to give
competitive edge, business credibility still works as better investment
tool"
“Successful business owners perform well as Leader,
Manager, Administrator, and Supervisor & Worker simultaneously."
"The measure of success is not whether you have a
tough problem to deal with, but whether it's the same problem you had last
year."
"The fewer data needed, the better the information.
And an overload of information, that is, anything much beyond what is truly
needed, leads to information blackout. It does not enrich, but
impoverishes."
"An empowered organization is one in which
individuals have the knowledge, skill, desire, and opportunity to personally
succeed in a way that leads to collective organizational success."
"Progressive companies already acknowledge and
understand that people are the most critical component to business success
and, instead of taking them for granted and simply paying lip service to
human issues, they are investing in a better understanding of the human
domain."
"Just as your car runs more smoothly and requires
less energy to go faster and farther when the wheels are in perfect
alignment, you perform better when your thoughts, feelings, emotions, goals,
and values are in balance."
"The significant problems we face in life can not be
solved at the same level of thinking we were at when we created them."
"Optimism means expecting the best, but confidence
means knowing how to handle the worst. Never make a move if you are merely
optimistic."
“Successful organizations don't run after profits,
they work for stakeholders' (customers/consumers, staff, vendors,
shareholders etc.) satisfaction. Profit automatically comes in.
"The first rule of any technology used in a business
is that automation applied to an efficient operation will magnify the
efficiency. The second is that automation applied to an inefficient operation
will magnify the inefficiency. "
“Do you understand your motives for your actions-or
do you just act on impulse? Impulsive action in business can lead to failure.
"
"According to the one of the McKinsey Global Surveys,
top global executives believe that the growing number of consumers in
emerging markets (and the resulting changing consumer tastes) will be the
most important trend for global business during the next five years."
"There is nothing as useless as doing efficiently
that which should not be done at all.
"Some people gamble, treating it business, some
business owners do business like gambling. Both may earn money but both of
them are not really in business."
"Man is the only animal that can remain on friendly
terms with the victims he intends to eat until he eats them"
"If you are not sincere to your customers, holding
the top most position, your subordinates and team members won't ever be"
"Statistics suggest that when customers complain,
business owners and managers ought to get excited about it. The complaining
customer represents a huge opportunity for more business. "
“In the business world, everyone is paid in two
coins: cash and experience. Take the experience first; the cash will come
later. "
"Most of the important things in the world have been
accomplished by people who have kept on trying when there seemed to be no
hope at all.”
"Total Quality Management (TQM) is only possible when
every person of the organization involved in the process intends to provide
quality products/ services even if customers/ users have no legal rights /
opportunity to complain."
"Owners of leading organizations' have faith in themselves,
in their team and in their products/services. Unfortunately, most of the
organizations fall in opposite category passing on the opportunity to other
organizations, to lead.”
“A business owner who is successful in one business
can be successful in every business if his success has not been achieved by
unethical means, by market boom and/ or by government incentives &
facilities.
"The time, business owners and their team devotes in
criticizing competitors' strategies, if the same amount of time is devoted in
strengthening own strategies would prove more beneficial."
"Unorganized approach, behaviour
and activities of the personnel including business owners', is the biggest
success barrier to be a trusted brand."
"Vision without action is merely a dream. Action
without vision just passes the time. Vision with action can change the world.
"
“The heart of entrepreneurial management is
continually juggling these vital management issues:
(a) What is this venture about? (
Mission
and values
statement)
(b) Where
should it go? (Goals and objectives)
(c) How will it get there?
(Growth strategy)
(d) What does it need to get
there? (People and resources)
(e) What structure is best?
(Organizational capabilities)
(f) How much money does it need
and when? (Financing strategy)
(g) How will it recognize the
final destination? (Vision of success)
"In any moment of decision, the best thing you can do
is the right thing, the next best thing is the wrong thing, and the worst
thing you can do is nothing."
“A study done at the
University
of
Chicago
by Prof. Curtis Verschoor and published in
Management Accounting found that "companies with a defined corporate
commitment to ethical principles do better financially, than companies that don’t
make ethics a key management component."
“Running an organization effectively involves:
(a) Leadership:
Vision
Energizing
(b) Management:
Efficiency
Results
(c) Administration:
Rules
Procedures
"Number of hours you worked is not important;
important is whether it is worth doing, whatever you have been doing in your
working hours".
"Marketing is not selling and selling is not
convincing. The whole planned process & activities, from product/service
identification to after sales service and satisfying customer/user is
Marketing .Selling through honest counselling is real selling." The
business owner who understands and follow this become the leader of their
respective filed."
"When faced with possible resistance, consider
pre-selling your agenda to a couple of key players."
"Successful business owners concentrate on IMPORTANT
& URGENT and IMPORTANT BUT NOT URGENT category of assignments, while
URGENT BUT NOT IMPORTANT or NOT URGENT & NOT IMPORTANT category of work
is delegated to the juniors or is ignored if possible."
“Wrong delegation may even lead to business closure.
Delegate responsibilities to those only who deserve to perform them
effectively."
"Set aside a little time every day to practice a behavior
or skill that you're trying to learn or fine-tune. “
“Surround yourself with strong people. Don't be
afraid to admit that you're not great at everything."
"Most entrepreneurs do most of the talking. But the
older and wiser one becomes, the more he understands that the answer lies in
listening."
"Check your ego at the door. Learn every day from
staff, kids, wife or who so ever you meet with. If you ever wake up and think
you know everything, shoot yourself. Find a mentor who has been there. Problems
are virtually the same in every business."
"The real secret is if you can get a whole team of
people to believe in your concept, then it's got a life of its own beyond
you. There are a lot of companies that are driven by one tireless
entrepreneur. Those companies are doomed."
"Fail faster. Don't take five years to find out that
it's not going to work"
"Smart business owners are trying to organize
telephonic activities as part of their personal and organizational time
management exercise".
"Doing right thing is more important to take
advantage of doing things right...."
"The start of business owner's unorganized day
activities and stress starts from his unscheduled morning activities. Control
your morning schedule to bring positive changes in day performance"...
"Most of the business owners criticize the employees'
performance. Wish they ever review their planning, recruitment, staff
training process and clarity of employee work profile."
"Morning thoughts decide our day performance and
evening thoughts convey us our day performance. It is essential to manage
morning thoughts and get feed back from evening thoughts for performance
improvement."
"Efficient Organizations understand and consider
CRISIS MANAGEMENT equally important to other management process"
"Time is the highly valuable but highly perishable
resource and the only recourse available to everyone equally, but it is the
most under-utilized recourse on the planet.”
"To create a suitable/positive work environment for
better employees' performance, employer needs to think from employee's
perspective."
"4Cs, communication, coordination, cooperation and
command/ control are very essential for efficient functioning of the
organization.”
"Every organization is running by the people and for
the people. Without human feelings in decision making/ functioning will put
organization out of gear, sooner or later."
"Quality of thoughts of business owner and its team
members determine the quality of products/ services, any organization is
offering to its customers."
”Effective decisions can only be taken if necessary
information is available, that too on time and is authentic.”
”Recently, I was asked if I was going to fire an employee
who made a mistake that cost the company $600,000. No, I replied, I just
spent $600,000 training him. Why would I want somebody to hire his
experience?”
”What we are going to achieve without a clear vision
of how we are going to achieve, is merely an illusion.”
"A single question can be more influential than a
thousand statements.”
"A great ad campaign will make a bad product fail
faster. It will get more people to know it's bad. "
"Our future survival depends upon our today's
functioning"
The vision must be
followed by the venture. It is not enough to stare up the steps - we must
step up the stairs."
"Correct measurement of experience is not by the
NUMBER OF YEARS one has worked for; rather it is related with the successful
‘SITUATION HANDLING & CRISIS MANAGEMENT HANDLING’ during
one's work tenure."
"When you think you may have to compromise on your
agenda, classify your issues into ‘can drop’, ‘nice to
have’ and ‘must have’ categories. This will prepare you for
negotiation."
"Remember that people of dissimilar ability can find
each other difficult."
"Refrain from saying, ‘It can't be done’,
and focus on how you can make it happen."
"Do not confuse assumptions with facts, or you may
make a major mistake."
"Express your opinion with conviction, but don't
neglect the position of the other person—be prepared to listen and to
monitor trends in your industry to determine which competencies will become
increasingly important. Then, ensure that your organization has employees
with these abilities either by hiring from outside or by training existing
staff. "
"If work due dates are missed, discuss the
consequences and options with the person to whom you assigned the task. Don't
take the incomplete delegated work back."
"Monitor employee progress on a task,but not every hour of the day. If things go wrong,
give your employee the chance to put them right by him- or herself. "
"Entrepreneurship is governed by attitude and is
supported by resources and passion."
"When we solve a problem without identifying its root
cause, solution will not only be temporary but might be wrong too, in most of
the cases."
"Ask your employees how their objectives contribute
to the unit's success. If they don't know, help them understand how their
goals align with the unit's strategic objectives."
"Updated mindset is more important than updated
technology"
"Every step of success path may not be much
motivating but is in no way of lesser importance"
"Show me the business man or institution not guided
by sentiment and service, by the idea that ‘he profits most who serves
best,’ and I will show you a man or an outfit that is dead or
dying."
"It’s a well known fact that innovations
generate from the mind, not by the technology. May be SMEs
possess lesser technological support but in no way they lack in mental
ability & competency. They just need an approach to create something new
to do wonders"
"Publicly recognize and reward people who develop
themselves and others. "
"Remember that public criticism only works when group
dynamics are the issue"
"An inefficient worker can spread inefficiency much
faster than an efficient worker can spread efficiency."
"Quality of management decides the fate of the
organization."
"Successful organizations listen well to their most
unhappy customers and take necessary steps to make them most happy customers.
This is the simplest and miraculous way of improvement and of the
organizational growth."
“Clean organizational environment comes only through
clean mind of its HUMAN”
"Business owner should visualize the outcome of the
negative signals, coming in and to take actions accordingly instead of
waiting for the negative outcome."
"Successful business owners appreciate the
others’ organizational strengths and bench mark accordingly to
improve."
"If constructive thoughts are planted, positive
outcomes will be the result. Plant the seeds of failure and failure will
follow."
"Word BUSINESS ORGANIZATION denotes to ORGANIZED
BUSINESS."
"Smart business owners learn from the past, manage
present efficiently and visualize future with open mind and act
accordingly."
“When designation and competency don't match with
each other, organizational performance and performance of good employees' suffers
a lot.”
"Technology can never be smarter than human
mind.”
"Limit your personal goals. Genuine progress on your
two or three most important goals is more meaningful and rewarding than
negligible progress on a dozen less critical fronts. "
"Make your decision, but prepare a fallback position.
If you've made the wrong decision, you'll know what to do next to rectify the
situation. "
”Consider how your organizational structure will
need to change in the near- and in long- term. Give your employees the chance
to adjust beforehand.”
"Higher staffs’ turn over and higher manpower
cost will be inevitable in coming times. Better plan accordingly."
"The worst of computerization is that, user of
computer rely more upon computer intelligence than own intelligence."
"Smart business owners utilize TAX BENEFIT ON
DEPRECIATION to upgrade their infrastructure, machinery & equipment
etc."
"Share solutions of problems which are found by one
department of the organization with another departmental team thereby saving
other groups from having to reinvent the wheel."
"Customer Relationship Management is a process based
upon Customer Care Attitude of people and is not dependent upon any computer
technology. Computer software can only enhance people's efficiency, not attitude."
"Efficiency of electronic communication without
processing on hard copies can only be achieved if the person, handling it, is
organized & efficient enough and has necessary discretionary powers to
make necessary decisions, if required any."
"Manpower & Time are two vital resources of any
organization. Multiplication in Profitability automatically occurs when these
two resources are utilized efficiently by business owner."
"Most of the business owners work on COST REDUCTION
while smart business owners work on COST OPTIMIZATION”
"When things are not moving right, don't rush, rather follow Traffic Light Rules. STOP- LOOK-GO."
"All trendsetters and market leaders are not from
billionaire families. One can become trendsetter and market leader without
financial strength but not without leadership attitude & vision."
"There are various motivational factors for employees
but all other factors start working when employee is financially
motivated."
"This is prime duty of business owner to set organizational
MISSION & GOAL and to generate confidence of his/ her team member by
showing a clear road map and business strategy, to achieve success through
them."
"High Sales Volume and Efficient Resource Management
are two key factors of attractive profitability."
"Loss is not what you earned and lost. What you could
earn but didn't earn, is loss too, rather a larger Loss."
"While most of the business owners are insecure by
fast changing business environment & globalization, smart business owners
are busy in looking forward for suitable new opportunities to get the best
out of it."
"Hands of employees can be hired easily but difficult
to hire heart and mind, without which hiring hands are always costlier."
”Six word formula of success is -Think things through
then follow through.
"SEED OF SUCCESS / FAILURE generates in our own
mind."
"Smart business owners don't like to rule over
employees rather they form a team, lead the team to get best utilize the best
potential of self and of the team members for mutual benefits."
“Show me the business man or institution not guided
by sentiment and service, by the idea that "he profits most who serves
best," and I will show you a man or an outfit that is dead or
dying.”
"Fast staff turnover is a bitter truth, especially in
SME sector. Instead of wasting time on criticizing employees or scenario,
smart business owners formulate their manpower retention strategies
accordingly."
"Encourage people to focus their training and development
on areas where they can achieve the greatest impact on organizational
performance.”
"Do more than is required. What is the distance
between someone who achieves their goals consistently and those who spend
their lives and careers merely following? The extra mile."
"WE are fortunate enough that in 21st century we have
better technology to help us in improving our efficiency but the most
unfortunate part is that current century people puts only half of their heart
& mind on work and hence are unable to utilize this technology
efficiently."
"He earns best profits who serve best"
"In smart business owners' dictionary, all planned
expenses are shown as indirect investment"
"Business scenario is changing very fast. Most of the
business owners are busy in day to day activity with old mindset and having
short term business strategy while smart business owners are looking forward
with adaptable mindset and new environmental approaches."
"We should be emotionally involved in our business to
achieve the best of it."
“Set a good example for others by consistently
engaging in sound ethical behavior and confronting any unethical
practices.”
"Look at a day when you are supremely satisfied at
the end. It's not a day when you lounge around doing nothing; it's when
you've had everything to do, and you've done it."
“A business absolutely devoted to service will have
only one worry about profits. They will be embarrassingly large.”
"Enthusiasm and organizational skills are vital to
utilize technical skills"
"Customers rely on brand much more than on an
organization, Customers forget companies easily but hard to forget brands.
Unfortunately, only few of million business owners understand it"
"Here is the prime condition of success: Concentrate
your energy, thought and capital exclusively upon the business in which you
are engaged. Having begun on one line, resolve to fight it out on that line,
to lead in it, adopt every improvement, have the best machinery, and know the
most about it."
"Most of the important things in the world have been
accomplished by people who have kept on trying when there seemed to be no
hope at all."
“An
enterprising person is one who sees opportunity in all areas of life,someone who sees the making
of a wonderful sculpture in a pile of scrap metal. To be enterprising is to
keep your eyes open and your mind active”
"Getting work done from juniors is an art & one
of the most essential skills of every senior"
"All successful business owners have one common
characteristic i.e. their 'Learning Attitude’, may be they are in their
worst phase of life."
"Every successful business owner has two coins with
him, MONEY & EXPERIENCE. If both are utilized properly, success grows
faster."
"Effective leadership is putting first things first.
Effective management is discipline, carrying it out. "
"Every business owner can cut prices to face
competition. Only smart business owners face competition by refining their
strategies."
"If you can't pay for a thing, don't buy it. If you
can't get paid for it, don't sell it. "
"Praying for self HUGE PROFITS may not be much
fruitful, because it is a fact that whenever world is prosperous, individual
business owner gets attractive benefits for him automatically. Better to pray
for all.”
"Prosperity is individual's perception, more than its
quantum or quality."
"There are people in our team whom we don't like in
person, but it doesn't mean that they are not helpful in organizational growth
or we can not learn something from them"
"When confidence level of a person doesn't match with
individual's competency level, performance level of the person automatically
drops down"
"Goodwill is the one and only asset that competition
cannot undersell or destroy"
"Business is like war in one respect. If its grand
strategy is correct, any number of tactical errors can be made and yet the
enterprise proves successful".
"Successful Business Owners are simply those who
understand that there is little difference between obstacle and opportunity
and are able to turn both to their advantage."
"When you encounter recurring issues or
opportunities, seek the help of those unfamiliar with the situations to get a
fresh perspective."
"Communicate constantly with project team members:
hold daily team briefings and weekly team meetings and encourage people to
share information and ideas. "
"When recruiting someone for senior position, ask
what-if questions to determine how the applicant would respond to tricky
situations."
"Ensure that people who work with you and your
employees know that you have delegated a task to your employee and that you
have given the employee the authority to do the job."
"Make your decision, but prepare a fallback position.
If you've made the wrong decision, you'll know what to do next to rectify the
situation".
"If your organization can not groom & develop
your manpower well, you are yourself responsible for deteriorating
performance of the organization and of the manpower as well."
"If your customers' expectations change in large, be
prepared to change your strategy, process and system."
"Don't forget to maintain your sense of humor. Humor
is the best antidote to stress. We help ourselves and our team members when
we give them opportunity and time to laugh.”
A successful
speculator observes the future, and acts before it occurs.
"People, who advocate that there is no word perfect
in real, are usually poor performer"
"It is fatal, sooner or later, to treat unethical
practices as part of the business."
"If you get demotivated by your past downfalls, never
look backward. If you are able to learn from your past experiences to utilize
them in future, your past is an invaluable treasure, save it”
"The real certification of any organization doesn't
come from any certification agency. This is only customers' perception which
decides the future of the organization."
"Identify and plan about the constraints of
implementing a plan before you begin implementation."
"Work systems which are easily communicable are
effective too."
"Measure the existing systems. Identify and describe
the potential critical processes/products. Establish valid and reliable metrics
to help monitor progress towards the project goals."
"To acquire competitive edge, there is no sense
trying to draw up a “perfect” strategy. To beat the competition,
a strategy that is even marginally superior will suffice. What is vital is
the ‘timing’."
“Perfection” can never be attained in any
human endeavour. What was achieved yesterday can be
further improved upon today. Creative and innovative thinking is the primary
catalyst that promotes growth and evolution of the mankind."
"The wheel of time (fortune) keeps moving, unfolding
the scenes of light & shade, growth & slackness, prosperity &
hardship and so on. Understanding that the only thing constant in life is the
‘change’, We must face all kinds of situations with equal aplomb
& grit, without getting perturbed or getting carried away and always
retaining the balance of thoughtful mind."
"In a competitive business world, every enterprise
must focus its attention on the basic mission of serving its customers."
"If it consistently succeeds in serving its customers
more effectively than its competitors, profits will follow."
"Since work is populated by human beings,
occasionally staff will not practice self-discipline. In these instances,
address unacceptable behavior immediately. Almost nothing lowers the morale
of your contributing employees more quickly than seeing inappropriate work behavior
go uncorrected."
"In all business processes we must not lose sight of
the greater objective and keep working towards it rather than waste time, energy
and effort on petty issues."
"In selling, the greater objective is to win selling
rather than outsmarting a customer."
"In working with employees, the greater objective is
to develop their potential to the full, rather than make issues out of their minor
errors."
"It is better to lose a battle and win the war than
to win a battle and lose the war."
"If you want to improve something, start measuring
it."
"Increasing the number of customers you have,
increasing the amount of money they spend on your products or services,
increasing the number of times they buy from you, is
a sure way of increasing your profits."
"A strategy is a long term plan of action designed to
achieve a particular goal, Strategy is the bridge between policy or
high-order goals on the one hand and tactics or concrete actions on the
other. Strategy is at once the course we chart, the journey we imagine and,
at the same time, it is the course we steer, the trip we actually make. Even
when we are embarking on a voyage of discovery, with no particular
destination in mind, the voyage has a purpose, an outcome, an end to be kept
in view."
"Managing the enterprise, we must not lose sight of
the importance of intangible assets, the immaterial value of companies such as
relationships with business partners, brand awareness and new business ideas,
and also know-how, corporate culture and the ability to innovate. All these
greatly add to the value of the enterprise."
"List the tasks you have to do on a day. Prioritize those
that are important, not just urgent. Have a plan for what to accomplish each
day. Work toward that plan. Reward yourself when you meet or beat your
goal."
"A high percentage of conflict at work (and at home)
is the result of ineffective use of language. If we learn to alter our
communication and language so that what we say is perceived as more
co-operative and less confrontational, there would be less incidents of
conflict and lesser severe conflicts."
"Growth is tricky & stressful. It will also have
inevitable bumps. It is always better to have reserve capital to weather
growth’s bumps. Reserves don’t have to be all cash—these
can be excellent receivables or something else that can be turned into cash
quickly."
"Organizing Paperwork is also a tool to improve
productivity. There are really only two types of paper; paperwork that needs
to be dealt with immediately and paperwork that doesn't. So instead of
handling each piece of paperwork many times, handle each piece of paper as
few times as possible. Respond to it right then, either deal with it and if
it doesn't need a response, such as a receipt or information that doesn't
call for any action on your part, file the piece of paper right away in the
appropriate place."
"A strategic thinker must have the courage to
challenge the conventional assumptions. One way to do this is to ask why
things must be done as they are now done. If facing a slump, clinging too
long to the conventional wisdom would be a reliable formula for
failure."
"To focus more on what amount of revenue an employee
can generate for you is a wiser proposition than focusing on what he costs
you. "
"Even fifteen minutes a day to review own actions and
its correction can multiply results manifold."
"There is a certain degree of satisfaction in having
the courage to admit one's errors. It not only clears up the air of guilt and
defensiveness, but often helps solve the problem created by the error."
"Learning without thought is labour
lost; thought without learning is perilous."
"The significant problems we face can not be solved
at the same level of thinking we were at when we created them."
"Effective leadership is putting first things first.
Effective management is discipline, carrying it out."
"Mental attitude is more important than mental
capacity."
"Successful business owners concentrate upon their
resources, ‘what they have’ and ‘what they need
further’ to get a project successful. On the contrary other business
owners curse themselves for not possessing resources in comparison to their
competitors irrespective of the necessity."
"If you want creative workers, give them enough time
to play."
"To get all there is out of living, we must employ
our time wisely, never being in too much of a hurry to stop and sip life, but
never losing our sense of the enormous value of a minute."
"Professionalism is not a word to recite rather
Professionalism is an approach to understand and to inculcate in self and in
all the team members."
"You have powers you never dreamed of. You can do
things you never thought you could do. There are no limitations in what you
can do except the limitations of your own mind."
"Leadership is not magnetic personality—that
can just as well be a glib tongue. It is not "making friends and
influencing people"—that is flattery. Leadership is lifting a
person's vision to higher sights, the raising of a person's performance to a
higher standard, the building of a personality beyond its normal
limitations."
"MBO- Management by Objective works if objectives are
clear and communicable. Unfortunately, most of the organizations run with
vague objectives. That is why; outcome is 'Management Chaos’."
"This is a proven fact that performance of a
subordinate and his decision of changing job are highly influenced by his
boss’s performance and behavior."
"Even the most brilliant idea, clear vision, enormous
resources, golden infrastructure, most advanced technology, best defined team
need effective & efficient management to convert them into best of
performance, best of profits, best of growth & best of brand
reputation."
"Globalization is an opportunity not a threat. Alike
other opportunities, globalization also contains challenges which are to be
faced strategically to get best out of it."
"All successful business owners create a strong team
on top to float the team spirit down to bottom for efficiently
accomplishments of the pre- set organizational objectives."
"Successful business owners try to find out their
faults if they face some failure instead of diverting responsibility on some
one else or to accept failure as their destiny."
"Remember the two benefits of failure. First, if you
do fail, you learn what doesn't work; and second, the failure gives you the
opportunity to try a new approach."
"It is wiser to wait for competitors' wrong
strategies failure than to make amendments in own strategies or to adopt
aggressive counter marketing approach."
"Sometimes when you innovate, you make mistakes. It
is best to admit them quickly, and get on with improving your other
innovations. "
"Obstacles are those frightful things you see when
you take your eyes off your goal."
"Right is right, even if everyone is against it; and
wrong is wrong, even if everyone is for it."
"Merely Business Turnover has no meaning if there is
no increase in Profitability Growth proportionately."
"It is the nature of thought to find its way into
action."
"It's not the will to win, but the will to prepare to
win that makes the difference."
"No activity in business is important if that doesn't
lead us to our organizational goals."
"Before everything else; getting ready is the secret
of success."
"Keep away from people who try to belittle your
ambitions. Small people always do that, but the really great make you feel
that you, too, can become great."
"Cases of harassment, suspicion about stealing and
questions of honesty need guidance and action from the top. These ones can't
be delegated. "
"If you don't drive your business you will be driven
out of business."
"Any activity becomes creative when the doer cares
about doing it right, or better."
"The first responsibility of a leader is to define
reality. The last is to say thank you. In between, the leader is a
servant."
"Communicate company policies to everyone in your
organization."
"Review policies on a regular basis-once a year, and
revise them as necessary."
"Get input from key employees, as well as from
members of your advisory board, your board of directors, and from your
professional advisors and consultants."
"Think ahead. Establish policies before you need
them. Doing so helps avert crises and awkward situations, and helps solving
problems before they arise."
"Examine your corporate culture to discover any impediments
to change. Some traditions and practices may need to be revamped to meet new
needs."
"Determine if postponing any specific task would
affect other projects you are working on. Tasks and projects can have a
domino effect. If you do one task, yet fail to do another, you may have
wasted effort on the first task."
"Businesses that grow by development and improvement
do not die. But when a business ceases to be creative, when it believes it
has reached perfection and needs to do nothing but produce no improvement, no
development, it is done"
"Measure what is important; don't make important what
you can measure."
"Excellent firms don't believe in excellence, only in
constant improvement and constant change."
"If your actions create a legacy that inspires others
to dream more, learn more, do more, and become more, then you are an
excellent leader. "
"An organization that is strong and stable and is
ready to commit time, money, and patience will be more apt to reap rewards
than the quick-hitting opportunist.”
"As more companies look inwards and ask themselves
'why are we here?' it is important to ensure that the objectives of
sustainable development, in its very widest sense, are built into the
answer."
"Companies that understand their links with the
communities they operate in, and their impact on the environment, are most
likely to prosper in the long-term."
"Define your business goals clearly so that others
can see them as you do."
"Work skills or work experience can never substitute
Management Skills. Most of the organizations hire managers on considerations
of work skills and later on they feel disappointed."
"Success or failure in business doesn't happen
overnight. It doesn't happen accidentally. Success or failure in business is
a mix of thinking, systems and actions - all working together, day in and day
out."
"Brain of the employee can only be hired through
hiring the heart of the employee."
"People cannot be pulled from in front, or pushed
from the back; they must be drivel from within."
"Success is to be measured not so much by the
position that one has reached in life as by the obstacles which he has had to
overcome to succeed."
"For better outcome, this is not important what we say
to others, the important is what they perceive from our words."
"Nothing is "impossible" in this world, as
the word Impossible itself mean "I M POSSIBLE."
"Effort is important, but knowing where to make an
effort makes all the difference."
"One must learn by doing the thing, although you
think you know it, you have no certainty until you try."
"Enthusiasm releases the drive to carry you over
obstacles and adds significance to all you do."
"Entrepreneurs are simply those who are able to turn
both, opportunities & obstacle to their advantage."
"In life, change is inevitable. In business, change
is vital."
"People are known by the company they keep. Companies
are known by the people they keep."
"Developing the plan is actually laying out the
sequence of events that have to occur for you to achieve your goal."
"Do not follow where the path may lead. Go instead
where there is no path and leave a trail."
"Winners never quit and quitters never win."
"Experience of a captain is not measured by his tenure
on ship as by the Sea Storms he had gone through successfully."
“Responsibility First-
Authority Later. To test a manager if he is capable to handle
authority efficiently, first give responsibility and outcome of the same will
help you in deciding how much authority can be passed on to him.”
"It's the quality and not the quantity that counts. A
palm tree is evaluated not by its height but by the quality of the dates it
produces."
"The three pillars on which any business success is based
are: Persistence, Enthusiasm and Focus."
“Work Knowledge is not defined by quantity. Neither
is work knowledge defined by its costs. Work Knowledge can only be defined by
its results."
"Coming together is a beginning. Keeping together is
progress. Working together is success. If everyone is moving forward
together, then success takes care of itself."
"Determine that the thing can and shall be done, and
then we shall find the way."
"A company needs to have good business reflexes, to
be able to marshal its forces in a crisis or in response to any unplanned
event."
"Knowledge comes but wisdom linger".
"The greater the uncertainty, the more people are
influenced by the market trends; and the greater the influence of trend
following speculation, the more uncertain the situation becomes."
"As a global company, our future growth and success
requires that we constantly look at ways to improve our ability to serve
customers worldwide."
"Set a new goal, something that will be even more
inspiring, and something you can make immediate progress toward."
"For organizations and employees alike, the only real
security is the ability to grow, change and adapt."
"Imagination is more important than knowledge.
Imagination embraces the entire world, stimulating progress, giving birth to
evolution."
"Encourage employees to evaluate themselves and to
discuss their own strengths. Your view of an employee and the employee's view
of himself should match fairly well. Otherwise, it's a warning signal.
"A professional is someone whose out put will always
be the best even if he doesn't feel so."
"Motivation is like a fire; unless you add fuel, it
goes out."
"Loyal and efficient work for a great cause, even though
it may not be immediately recognized, ultimately bears fruit."
"Training increases skill and competence and teaches
employees the 'how' of a job. Education increases their insights and
understanding and teaches the 'why'."
"The work goes on, the cause endures, the hope still
lives and the Dreams shall never die."
"Design the plan so that it supports your business
strategy and goals. Use it to guide technology buying decisions."
"Employees are your most important assets, so hire
the best, provide training and growth opportunities, and recognize good
performance."
"Share the plan with others who can help you get
where you want to go."
"Without imagination there can be no evolution. Such
is the experience of people who have achieved."
"Successful organizations work on preventive measures
while others work on curative culture."
"Small opportunities are often the beginning of great
enterprises."
"The pessimist sees difficulty in every opportunity.
The optimist sees opportunity in every difficulty."
"Now is the time, Needs are great, but your
possibilities are greater."
"A wise man will make more opportunities than he
finds."
"Motivation through motivational speeches to
de-motivated employees is time wastage and money wastage. Before such
exercise, diagnose the causes of de-motivation and its remedy."
"Efforts and courage are not enough without purpose
and direction."
"It's so hard to retain what your purpose is - or to
even realize what it is."
"The establishment of a clear, central purpose or goal
in life is the starting point of all success."
"Nothing is more terrible than activity without
insight."
"Strategy without tactics is the slowest route to
victory. Tactics without strategy is the noise before defeat"
"In the absence of clearly-defined goals, we become
strangely loyal to performing daily trivia until ultimately we become
enslaved by it."
”The aim of marketing is to make selling
superfluous. The aim of marketing is to know and understand the customer so
well that the product or service fits him and sells itself."
"Patience in the present, faith in the future, and
joy in the doing is key of stress free success."
"The path from dreams to success does exist. May you
have the vision to find it, the courage to get on to it, and the perseverance
to follow it. Wishing you a great journey"
"If a man will begin with certainties he shall end in
doubts; but if he will be content to begin with doubts he shall end in
certainties."
"You cannot acquire experience by making experiments.
You cannot create experience. You must undergo it."
"Loyal and efficient work always bears fruit .what
bears fruit can be recognised from a mile."
"Difficulty is not an obstacle, it is merely an
attribute".
"Integrity without knowledge is weak and useless, and
knowledge without integrity is dangerous and dreadful."
"It's better to look ahead and prepare than to look
back and regret."
"Most people think "selling" is the same as
"talking". But the most effective salespeople know that listening
is the most important part of their job."
"The most unprofitable item ever manufactured is an
excuse."
"The most result oriented advertisement / promotion
is not expensive media advertisements rather it is inexpensive word of mouth publicity
which automatically generates through customers' delight."
"Every product has service component into it. To
produce a quality product customer care attitude of the people involved in
its manufacturing is equally essential alike best technology and raw
material. Successful organizations win by their people first to win by the
products."
"Most of the business owners do business for their
livelihood and/or for social status. While, people who do business for their
passion and do it with passion are blessed with extraordinary
achievements."
"Be willing to have it so; acceptance of what has
happened is the first step to overcoming the consequences of any
misfortune."
"In any moment of decision the best thing you can do
is the right thing, the next best thing is the wrong thing, and the worst
thing you can do is nothing."
"Keep away from people who try to belittle your
ambitions. Great people make you feel that you, too, can become great."
"Customer needs have an unsettling way of not staying
satisfied for very long."
"One important factor that keeps a business ahead of
the competition is excellence in execution."
"In current times, a lot of focus of senior
management is required towards manpower issues; on day to day basis .Any
negligence might be fatal for the organization"
"Beware of the tyranny of making small changes to
small things. Rather, make big changes to big things."
"Creative thinking ability facilitates the ability to
realize innovations"
"Individual commitment to a group effort -- that is
what makes a team work, a company work, a society work, a civilization
work."
"People are definitely a company's greatest asset. It
doesn't make any difference whether the product is cars or cosmetics. A
company is only as good as the people it keeps."
“The success of Bill Gates is not due to his command
over software, rather the key of the success is, his vision, right direction
efforts and understanding of the need of up gradation. Vision: A computer is not
a luxury, rather is a need of every household and can be reached to every
household. Efforts: To reach to every household, computer software has to be
user friendly. Up gradation: Fast upgraded solutions as per the need of the
hour.
"Motivate Team, train them, care about them, and make
winners out of them. They'll treat the customers, right. And if customers are
treated right, they'll come back."
"Teamwork is the ability to work together toward a
common vision, the ability to direct individual accomplishments toward
organizational objectives. It is the fuel that allows common people to attain
uncommon results."
"The creative industries play a major role in
building and sustaining economically vibrant communities, serve as magnets to
attract businesses and their employees, and are the main reason for
stimulating a marked increase in cultural tourism."
"Sometimes one creates a dynamic impression by saying
something, and sometimes one creates as significant an impression by
remaining silent."
"Access to talented and creative people is to modern
business what access to coal and iron ore was to steelmaking."
"The art of progress is to preserve order amid change
and to preserve change amid order."
"For change of results, change in approach, strategy
& actions are essential.”
'Risk of failure can be greatly reduced through effective
organizational design that encourages high performance and adaptability to
changing circumstances.'
"If we are not trusted, we have no business."
"Do not worry if others do not understand you.
Instead worry if you do not understand others."
"During inflation any ' HIGHER QUANTITY AT LESSER
COST' promotion won't be an effective strategy because customer will be
reluctant to shell out any extra cent."
"Today's organizations thrive when they maximize what
they know. Results depend on the collective talents and creativity of the
people."
"An empowered organization is one in which
individuals have the knowledge, skill, desire, and opportunity to personally
succeed in a way that leads to collective organizational success."
"Adaptability is not imitation. It means power of
resistance and assimilation."
"A perfection of means, and confusion of aims, seems to
be main problem of most of the organization, which could only be resolved by
self analysis."
"Modern economy cannot be run without transparency
and decency, since a company's value is its potential to create wealth and
that is the talents of its people."
"Business cannot succeed in societies that fail. So
it is in companies' best interests to promote stability and prosperity
throughout society. To do so, they need to recognize the interdependent
relationship between economic growth, social progress and environmental
protection - and adjust their business practices accordingly."
"Only one who devotes himself to a cause with his
whole strength and soul can be a true master. For this reason mastery demands
the whole of a person."
"Being creative is at the core of successful
businesses."
"Instead of focusing on the competition, strive for a
higher level of creativity."
"Ask to attend meetings to only relevant and optimum
number of people, to make meetings effective."
"Make sure that any instructions you give are clear
and concise."
"Most of the managers are either ill-managed or are
not managing well due to lack of their managerial competency."
"Insist that staff tell you all the news, good or
bad."
"Intervene faster when the delegate cannot
cope."
"Cut your losses faster if failure is truly
inevitable."
"Ensure you have all the facts before taking
action."
"Knowledge of management can never substitute
managerial skills."
"If you have a positive attitude and constantly strive
to give your best effort, eventually you will overcome your immediate
problems and find you are ready for greater challenges."
"He who is not courageous enough to take risks will
accomplish nothing in life."
"Although the world is full of suffering, it is also
full of the overcoming of it too."
"Quality means doing it right when no one is
looking."
"We can predict how current trends will affect us in
the future. If we do not like the future that is projected, we can choose to
change those trends."
"Decide what you want, decide what you are willing to
exchange for it. Establish your priorities and go to work."
"It's the constant and determined effort that breaks
down all resistance and sweeps away all obstacles."
"The unit within the system with the most behavioral
responses available to it controls the system."
"The best way to predict the future is to create
it."
"Successful organizations are not those who have
created the wealth. Successful companies are those who have created Brand
value and a team. "
"Negative approach in analyzing negative aspects,
negative team members and other negative factors may never lead to any
positive outcome."
"It's the constant and determined effort that breaks
down all resistance and sweeps away all obstacles."
"Managers push. Leaders pull. Managers command.
Leaders communicate."
"A successful person is one who can lay a firm
foundation with the bricks that others throw at him or her."
"You can't let praise or criticism gets to you. It's
a weakness to get caught up in either one."
"A company strategy consists of a combination of
competitive moves and business approaches i.e. to please customers, compete
successfully, and achieve organizational objectives."
"A good leader inspires others with confidence; a
great leader inspires them with confidence in themselves."
"Inventories can be managed, but people must be
led."
"We all have the ability; the difference is how we
use it."
"Adaptability is not imitation. It means power of
resistance and assimilation."
"Experience is the name everyone gives to his
mistakes."
"When you reach an obstacle, turn it into an
opportunity. You have the choice. You can overcome and be a winner, or you
can allow it to overcome you and be a loser."
"A perfection of means, and confusion of aims, seems
to be our main problem."
"Instead of focusing on the competition, strive for a
higher level of creativity. To create a great business, create something
extraordinary, instead of falling into a rut and settling for average."
"Failure lies not in falling down. Failure lies in
not getting up."
"If you don't risk anything, you risk even
more."
"You can't escape the responsibility of tomorrow by
evading it today."
"Vision is not enough. It must be combined with
venture. It is not enough to stare up the steps; we must step up the
stairs."
"Find your passion… then it is no longer
work!"
"What lies behind us and what lies before us are tiny
matters compared to what lies within us."
"Encourage your people to be committed to a project rather
than involved in it."
"Excellence is not an accomplishment. It is a spirit,
a never-ending process."
"Responsibility can never be given. It can only be
taken."
"Mental attitude is more important than mental
capacity. "
"All the reports state that nowadays Indian
professional institutions are producing literates but unemployable.
Organizations need to amend their HRD practices to overcome this
challenge."
"Enthusiasm releases the drive to carry you over
obstacles and adds significance to everything, you do."
"May be we can never satisfy customers' expectations,
at least we can satisfy customers by producing best, serving best at best
price."
"Before everything else; getting ready is the secret
of success"
"There is a certain degree of satisfaction in having
the courage to admit one's errors. It not only clears up the air of guilt and
defensiveness, but often helps solve the problem created by the error."
"Throughout the centuries there were men who took
first steps down new roads, armed with nothing but their own vision"
"Positive attitude/ approach don’t mean
ignoring or neglecting real negative aspects of the issue."
"To succeed in business it is necessary to make
others see things as you see them"
"Rise above the storm and you will find the
sunshine."
"People never plan to fail, they simply fail to
plan."
“A good thought is like a
good seed. To get the benefit of it, one has to sow & nurture it
properly."
"The effective execution of
a Plan is what counts and not mere planning on paper; it is not what we put
on our plate or even what we eat that provides nourishment and growth, but
what we digest. "
"Weakness of attitude
becomes weakness of character."
"Labor
is prior to, and independent of, capital. Capital is only the fruit of labor,
and could never have existed if labor had not first existed. Labor is the
superior of capital, and deserves much the higher consideration."
“A business absolutely
devoted to service will have only one worry about profits. They will be
embarrassingly large.”
"It takes no more effort
to expect the best, than to fear the worst. It's healthier, more productive,
and a lot more fun!"
“There is a certain
degree of satisfaction in having the courage to admit one's errors. It not
only clears up the air of guilt and defensiveness, but often helps solve the
problem created by the error.”
“Many of us spend half of
our time wishing, for things we could have, if we didn't spend half our time
wishing.”
"The superior man is
modest in his speech, but excels in his actions."
"We must open the doors of opportunity. But we must also equip
our people to walk through those doors."
“ To think creatively, we must be able to look afresh at what we normally
take for granted."
"God grant me the serenity
to accept the things I cannot change, the courage to change the things I can,
and the wisdom to know the difference."
"All of the top achievers
I know are life-long learners... looking for new skills, insights, and ideas.
If they're not learning, they're not growing... not moving toward
excellence."
"Before everything else;
getting ready is the secret of success."
"You may have a fresh
start any moment you choose, for this thing that we call "failure" is
not the falling down, but the staying down."
“People rarely succeed
unless they have fun in what they are doing. “
”Most of the important things in the world have been accomplished by
people who have kept on trying when there seemed to be no hope at all.
“Instead of worrying about what
people say of you, why not spend time trying to accomplish something they
will admire.”
“If you can't sleep, then get up and
do something instead of lying there worrying. It's the worry that gets you,
not the lack of sleep.”
"An ambitious horse will
never return to its old stable".
"I see, I forget. I hear,
I remember. I do, I understand".
" Give a man a fish and you will feed him for a day. Teach a man
to fish and you feed him for a life time.”
"A book holds house of Gold. A
book tightly shut is but a block of paper".
“One whose knowledge is confined to
books and whose wealth is in the possession of others can use neither his
knowledge nor wealth when the need for them arises.”
"Let
not a single day pass without your learning a verse, half a verse, or a
fourth of it, or even one letter of it; nor without attending to charity,
study and other pious activity"
“The one excellent thing that can be
learned from a lion is that whatever a man intends doing should be done by
him with a whole-hearted and strenuous effort.”
"The wise man should restrain his
senses like the crane and accomplish his purpose with due knowledge of his
place, time and ability.”
“Purity of speech, of the mind, of the
senses and of a compassionate heart are needed by
one who desires to rise to the divine platform.”
“Don't manage - lead change before
you have to.”
"Globalization has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital - the world's best talents and greatest ideas."
"My
main job was developing talent. I was a gardener providing water and other
nourishment to our top 750 people. Of course, I had to pull out some weeds,
too".
“Willingness to change is
strength, even if it means plunging part of the company into total confusion
for a while.”
“An organization's
ability to learn, and translate that learning into action rapidly, is the
ultimate competitive advantage.”
"To get where you never have been before, you must do what you
have never done before."
"Sound strategy starts with having the
right goal."
"The magic formula that
successful businesses have discovered is to treat customers like guests and
employees like people".
"Excellent firms don't believe in excellence - only in constant
improvement and constant change".
"The thing is, continuity of
strategic direction and continuous improvement in how you do things are
absolutely consistent with each other. In fact, they're mutually reinforcing."
"Management is, above all,
a practice where art, science, and craft meet."
"Hire people who are better than you
are, then leave them to get on with it . . . ; Look for people who will aim
for the remarkable, who will not settle for the routine."
"Because a thing seems
difficult for you, do not think it impossible for anyone to accomplish."
"Management is efficiency
in climbing the ladder of success; leadership determines whether the ladder
is leaning against the right wall."
"All too often, a successful
new business model becomes the business model for companies not creative
enough to invent their own".
“All too often, a successful new
business model becomes the business model for companies not creative enough
to invent their own".
“Tell me and I'll forget, show me and
I may remember, involve me and I'll understand".
"The companies that survive
longest are the one's that work out what they uniquely can give to the world
not just growth or money but their excellence, their respect for others, or
their ability to make people happy. Some call those things a soul."
"The morality of compromise
sounds contradictory. Compromise is usually a sign of weakness, or an
admission of defeat. Strong men don't compromise, it is said, and principles
should never be compromised. I shall argue that strong men, conversely, know
when to compromise and that all principles can be compromised to serve a
greater principle.”
“We are what our thoughts have made
us; so take care about what you think. Words are secondary. Thoughts live;
they travel far.”
“We are responsible for what we are,
and whatever we wish ourselves to be, we have the power to make ourselves. If
what we are now has been the result of our own past actions, it certainly
follows that whatever we wish to be in future can be produced by our present
actions; so we have to know how to act.”
“Take up one idea. Make that one idea
your life - think of it, dream of it, and live on that idea. Let the brain,
muscles, nerves, every part of your body, be full of that idea, and just
leave every other idea alone. This is the way to success. That is way great
spiritual giants are produced.”
"But better die than live
mechanically a life that is a repetition of repetitions".
"If I take care of my
character, my reputation will take care of itself".
"It is hard to let old
beliefs go. They are familiar. We are comfortable with them and have spent
years building systems and developing habits that depend on them. Like a man
who has worn eyeglasses so long that he forgets he has them on, we forget that
the world looks to us the way it does because we have become used to seeing
it that way through a particular set of lenses. Today, however, we need new
lenses. And we need to throw the old ones away".
"If we’re not moving forward, we’re not standing
still, we’re moving backwards".
"So
much of what we call management consists in making it difficult for people to
work."
"A desk is a dangerous
place from which to view the world."
“The goal of mankind is
knowledge ... Now this knowledge is inherent in man. No knowledge comes from
outside: it is all inside. What we say a man 'knows', should, in strict
psychological language, be what he 'discovers' or 'unveils'; what man
'learns' is really what he discovers by taking the cover off his own soul,
which is a mine of infinite knowledge.”
“Truth can be stated in a thousand different
ways, yet each one can be true”.
“When I Asked God for
Strength, He Gave Me Difficult Situations to Face.When I Asked God for Brain
& Brown,
He Gave
Me Puzzles in Life to Solve. When I Asked God for Happiness, He Showed Me
Some Unhappy People. When I Asked God for Wealth, He Showed Me How to Work
Hard. When I Asked God for Favours, He Showed Me Opportunities to Work Hard.
When I Asked God for Peace, He Showed Me How to Help Others.God Gave Me Nothing I Wanted, He Gave Me Everything I Needed.”
"The
future is not ahead of us. It has
already happened. Unfortunately, it is
unequally distributed among companies, industries and nations".
"Poor
firms ignore their competitors; average firms copy their competitors; winning
firms lead their competitors".
"It is
more important to do what is strategically right than what is immediately
profitable".
"Marketing
is becoming a battle based more on information than on sales power".
"Today you have
to run faster to stay in the same place".
"The most
important thing is to forecast where customers are moving and to be in front
of them".
"The
best way to get and keep customers is to constantly figure out how to give
them more for less".
"The best advertising is done by satisfied customers".
"Your company does not
belong in markets where it cannot be the best".
"Integrated marketing
communications is a way of looking at the whole marketing process from the
viewpoint of the customer".
"Every business is a
service business. Does your service put a smile on the customer's face? “
"Businesses are at heart
the sum of the human relationships that make them work. That's why it becomes
important to conduct human relationships according to a certain set of
ethical standards.”
"Fear
less-hope more, Eat less-Chew more, Whine less- breath more, Talk less- say
/listen more, Hate less-love more and you will be a happiest
person".
"The essential truth is
that management and leadership are different modes, but managers and leaders
are the same people".
“More than any strategy or
action, effective customer care is a mindset for successful business owner
& his team".
"An idea that is developed
and put into action is more important than an idea that exists only as an
idea".
"Words have the power to
both destroy and heal. When words are both true and kind, they can change our
world".
"All
living beings have the Buddha nature and can become Buddha.”
"You yourself, as much as
anybody in the entire universe deserve your love and affection".
"Your work is to discover
your world and then with all your heart give yourself to it".
"Business success is
revolving around exploration of Knowledge &
Information, obviously, right kind of knowledge
& information."
"What good you offer to a
customer is not important. Important is what good, a customer finds in your
offering in comparison to your competitors' offering.'
“Customers
don't understand manufacturer / service providers' limitations. They do only
understand own perception of their wants & needs. Winning
organizations work to satisfy that perception of wants &
needs.”
"
Winning organizations simultaneously
work on (1) to make business effective in current environment (2)
identification & analysis of its potential in future (3) bringing
changes as per the requirement of the future."
"A business should be able
to understand itself; diagnose itself; and to direct itself."
"Develop success from
failures. Discouragement and failure are two of the surest stepping stones to
success.”
"Do the hard jobs first. The easy jobs
will take care of themselves."
"Take a chance! Whole life is a
chance. The man who goes farthest is generally the one who is willing to do
and dare".
"People rarely succeed unless they
have fun in what they are doing."
"Most of us have far more courage than
we ever dreamed we possessed."
"Feeling sorry for yourself, and your present condition, is not only a
waste of energy but the worst habit you could possibly have. “
Happiness doesn't depend on any external
conditions; it is governed by our mental attitude."
"If you believe in what you are doing, then let nothing hold you up in
your work. Much of the best work of the world has been done against seeming
impossibilities. The thing is to get the work done."
"Keep your thoughts
positive because your thoughts become your words. Keep your words positive
because your words become your behaviors. Keep your behaviors positive
because your behaviors become your habits. Keep your habits positive because
your habits become your values. Keep your values positive because your values
become your destiny."
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